1

Support order cancellation within 1 hour

To enhance your shopping experience, we are pleased to provide you with an online order cancellation feature on the account order details page.

We sincerely encourage you to take advantage of this convenient option to cancel your order within a timeframe of 1 hour after placing it.

Simply select the cancellation option and follow the straightforward instructions provided.

We kindly request your understanding that once your order has been packaged and processed, cancellation will no longer be possible.

We genuinely appreciate your comprehension and cooperation regarding this matter.

2

Support return within 7 natural days

Our return policy for Printed Silk Pajamas allows returns within 7 natural days from the date the product is delivered to you.

Please take note that returns cannot be accepted if it has been more than 7 natural days since you received the product.

In order to qualify for a return of Printed Silk Pajamas products, please ensure that you meet the following conditions:

(1) Submit a return request for the Printed Silk Pajamas within 7 natural days from the date of receiving the product.

(2) The Printed Silk Pajamas product must have been purchased from Inspirbazaar.com.

(3) The Printed Silk Pajamas should be in new and unused condition.

(4) Returns are accepted for Printed Silk Pajamas products with non-human caused quality issues (such as fading, color loss, threads not properly treated, stitching not firm, uneven stitching, printing blurred, uneven printing, etc.), that are identified before use.

3

Support free returns for non-personal reasons

(1 ) For return requests related to product quality issues with the Printed Silk Pajamas (such as fading, color loss, threads not properly treated, stitching not firm, uneven stitching, printing blurred, uneven printing, etc.), Inspirbazaar.com will cover the shipping costs.

(2 ) However, if the return is due to personal reasons (such as not liking the product, not wanting it anymore, etc.), the customer will be responsible for the shipping costs.

Please note that we do not charge any fees for restocking the items.

4

Return orders processed within 1-3 business days

Our return order processing time is 1-3 business days.

Please note that Inspirbazaar.com operates during the hours of Monday-Friday/10:00 AM-5:00 PM (CST).

Any orders placed after 5:00 pm on Friday will be processed starting from 10:00 am on the following Monday.

Please be aware that orders are not processed during weekends.

If you need to return an item, you can process the return in one of the following way

To return or exchange a Printed Silk Pajama product, please contact Marissa Morales at [email protected] for customer service.

After your return request has been approved, please send the Printed Silk Pajamas product in its original packaging to the following address:

4093 Midrose Trail, Dallas, Texas, 75287

Once you have dispatched the item with the courier, please send a return notification email to our customer service representative, Marissa Morales, at [email protected].

In the email, kindly provide the following information:

– Name of courier company

– Tracking number

5

Refunds processed in 1-2 business days

Once the returned Printed Silk Pajamas arrive at Inspirbazaar.com’s warehouse and pass a successful inspection, the refund process will commence.

The refund will be processed within 1-2 business days.

For orders that were paid online, the refund will be issued through the original payment method used.